Director of Clinical Operations

Bay Clinic, Inc.

The Director of Clinical Operations/Compliance Officer will effectively oversee the clinical operations of all Bay Clinic multiple site locations. The Director is also responsible for directing, supervising, and coordinating clinical staff at Bay Clinic multiple sites to provide quality, cost-effective care. The Director will work closely with the Medical Director, and with Bay Clinic financial management.


  • Direct clinical operations of all eight Bay Clinic sites, including the mobile unit, ensuring high quality services are being delivered in the most effective way to the patients.

  • Hire, train, support and mentor the clinical managers at each location.

  • Arrange, conduct, and document regular clinical staff meetings.

  • Represent clinical management in project administration meetings.

  • Oversee scheduling of clinical assignments, rotations, call, leave, etc.

  • Institute and manage continuing professional education, in-service training, and orientation of clinical staff.

  • Provide ongoing liaison communication between clinical and administrative staff so that all are aware of administrative decisions, staff recommendations and all relevant organizational issues.

  • Manage and resolve clinical personnel issues, including the disciplining of clinical staff in coordination with clinical managers.

  • Delegate appropriate authority and responsibility to improve management techniques and practices.

  • Management of patient flow and practice productivity in the clinics and recommends programs that enhance productivity and efficiency.

  • Implement and monitors continuous Quality Improvement processes, and Nurse Quality Assurance programs within clinical departments.

Bay Clinic, Inc. is a nonprofit, 501(c)3 Federally Qualified Community Health Center. BCI supports a staff of 170, with 27 health care providers in 9 locations serving East Hawai'i. Please visit for further information about the organization.

To view a detailed job description or apply for this position, download an employment application from Submit resume with application to or fax to (808) 961-5678