Clinic Team Lead

Waimanalo Health

The ‘Ulu Clinic Team Lead is responsible for coordinating the services of the ‘Ulu Clinic, ensuring the delivery of safe nursing care to patients and accurate exchange of information between providers, patients and clients. The ‘Ulu Clinic Team Lead ensures the stewardship of clinic resources and assists with scheduling of staff to meet the needs of the clinic and clients. Responsible for proactive panel management for the Providers within the clinic. Responsible for maintaining an environment that provides care and safety of patients and team members. Implements policies that support the effective and efficient operation of the clinic and makes recommendations for updates/changes/new policies and procedures. Demonstrate willingness to work in cooperation with and support of others. The ‘Ulu Clinic Team Lead routinely identifies and assists in performance and process improvement opportunities and actively participates in these initiatives; promotes and assists in development and deployment of patient satisfaction efforts. Must demonstrate working knowledge of the patient population and the physical ability to perform patient care. This position reports to the Clinical Director


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Training in an accredited nursing program and state nursing license is required.

  • Basic Life Support certification is required.

  • Computer and medical office training or experience preferred.

  • Experience with Electronic Medical Records system is preferred.

  • Patient care training or experience required.

  • Familiarity with the communities to be served is preferred.

  • Demonstrated ability to communicate effectively with individuals, groups, and professionals in a culturally appropriate manner.

  • Demonstrated ability to work effectively as a member of a team.

  • Maintains strict confidentiality of all patients and employee information in compliance with HIPAA regulations.

  • Enforces clinic policies and procedures to ensure that the principles of Waimanalo Health Center are implemented.

  • Participates in customer service related issues.

  • Must have good communication, supervisory and organizational skills as well as a good understanding of patient and work flow processes.

  • Must have knowledge of Federal and State Reporting Requirements.

  • Must be able to work on Electronic Medical Records system.

  • Health care management experience preferred.

Waimanalo Health is a community health center seeking dedicated, talented and team-oriented individuals to join its `ohana. We are dedicated to improving the quality of life for the people of Hawaii by providing easily accessible, quality primary health care services. We offer competitive wages, excellent benefits and a great working environment.

For more information or to apply, please contact Waimanalo Health at