Biller – Payment & Collections Processing

Waimanalo Health

Has primary responsibility for posting all insurance and patient payments into the NextGen EPM system ensuring charge components are reallocated to the appropriate payer(s) during the posting process and that patient liabilities and /or discounts are applied, managed and accounted for within EPM system. Reconciles

EPM postings to Cash Receipts Journal or Electronic remittance advice, performs denial management functions, works A/R aging to prevent delinquent accounts, establishes patient budget plans and performs collection activities. Prepares training materials. Provides daily, weekly and/or monthly reports of activities. Other periodic duties may include eligibility verification and charge processing activities.


  • Two year certificate from college or technical school; or two years or more in a similar job capacity or

  • equivalent combination of education and experience.

  • Familiarity with the local healthcare industry trends and environment.

  • Familiarity with FQHC and FFS billing rules.

  • Experience with electronic medical billing systems including workflows and understanding of basic

  • library set up.

  • Ten key by touch.

Waimanalo Health is a community health center seeking dedicated, talented and team-oriented individuals to join its `ohana. We are dedicated to improving the quality of life for the people of Hawaii by providing easily accessible, quality primary health care services. We offer competitive wages, excellent benefits and a great working environment.

For more information or to apply, please contact Waimanalo Health at